The increased dependence on communications technologies (such as Zoom and Teams), and platforms (such as Facebook and WhatsApp) during the Covid-19 pandemic further emphasised that access to connected digital technologies are important to social cohesion and community resilience.
For example, during the pandemic, information and communications technologies (ICTs) became a primary way of supporting the exchange of information, engagement in community life, and participation in social activities, as well as involvement in collaboration, organisation, and buying and selling goods and services. However, despite rural communities facing ecological, social, and economic uncertainties, civic technology and ICTs are not designed with rural areas in mind.